How to contact us
There are numerous ways to contact us, which are listed below. If we speak to you straight away, we will aim to get back to you within 24 hours. Please note our address is The Crossway, Richmond Road, East Twickenham, TW1 2PD (see map).
Monday to Thursday: 10:00am - 3:00pm. (excluding bank holidays)
Other times by appointment. Appointments can normally be made at short notice. There is usually someone available to take your call Monday to Thursday. If you call at another time, please leave us a message and we will aim to get back to you within 24 hours.
If you are concerned about confidentiality in your dealings with us, please be assured that we are very sensitive to this. If you need to leave a message when you call our helpline, you can give instructions as to when and how we should contact you. You can also do the same if you send us an email using the form below. For more information please see our confidentiality page.
Phone: call our helpline 020 8892 8483*
Text: send a text to 07776 482350*
Email: contact us via email at *
Visit us: call/email us to make an appointment (see how to find us)
* NB we can't refer for abortion, but do signpost local services (more...)